IT and Technical Services

CIM IT and Technical Services Unit provides reliable hardware and networking support, consulting and assistance, easier management and better network security.

Our Engineers are Certified Professionals with continuous extensive technical trainings that our clients can rely on to deliver quality service.

Being an HP Business Partner and Authorized Service Provider, we are your complete one-stop-shop printer and computer service provider that uses only genuine parts from Hewlett-Packard.

Our Services

  • Onsite Maintenance Service
  • Hardware and Software Installation
  • Network Consultation and Installation
  • Computer and Network Security
  • Virtual Private Network Connectivity
  • Network Documentation
  • Server Consolidation and Virtualization
  • Structured Cabling
  • Wireless AP Configuration
  • File and Folder Encryption 

Our System and Hardware Services Include IT System and Hardware Service Maintenance Agreement

This program covers Onsite Maintenance service that could be any of the following:

  • Complete diagnostic check, cleaning, alignment and calibration.
  • Reconfiguration and adjustment.
  • Notification and supply of minor improvements and modification.
  • Repair of system malfunction.
  • Correction of defective or loose electro-mechanical connections.
  • Free consultancy and hotline support on normal working hours.
  • Configuration of major-software.
  • Next Business day response.

Diagnosis, Repair, Preventive Maintenance

  • HP DesignJet Large-Format Printer (Plotter)
  • HP all-in-one (Fax, Scan, Print and Copy)
  • HP LaserJet Printers
  • HP Netservers / Proliant Servers
  • HP Desktops and Workstations
  • HP Mobile Computers (Laptops)
  • IBM Compatible (Clone PC’s)
  • Contex Vidar Wide-Format Scanners
  • 3D Systems